The Pelican NaturSoft Salt Free Water Softener is the most environmentally conscious hard water softening/conditioning system available. The NaturSoft system prevents the calcium & magnesium minerals in your water from forming hard water scale in your plumbing, preventing the clogging of shower heads, faucets and loss of water pressure. The Pelican NaturSoft system also actively removes any existing hard water scale formation in pipes and water heaters.
The NaturSoft system will protect your appliances and hot water heater from the damaging effects of hard water scale, increasing the lifespan of your appliances. Cleaning will become easier, no longer requiring harsh chemicals or cleaning agents for the removal of hard water deposits. Now you can enjoy naturally conditioned water that is full of healthy minerals without the use of salt, wasted water or electricity. The Pelican NaturSoft "Physical Water Treatment" (PWT) technology offers you a maintenance free solution to your hard water problems.
If you are interested in contaminant removal along with softening, you may want to consider the
Pelican PSE2000 Premium Whole House Water Filter/Salt Free Softener Combo. Benefits of the NaturSoft System: 
- Naturally softened water without salt
- Prevents/removes hard water scale from plumbing and appliances
- Allows soaps and detergents to work more effectively
- Sized to prevent pressure loss
- Does not require electricity to operate
- Does not waste water
- Conditioned water without the slippery feel
- Simple installation, system comes ready to install
- Safe for pets, lawns, gardens, pools and spas
Compare NaturSoft vs Salt Based Softeners
Our Customers Love It! Here is what George in Ohio had to say: "..thank you for answering all of my calls and questions. The Pelican Salt Free Softener/Conditioner is awesome. I've noticed my pipes being cleaned out and now only use about half of the soaps that I was normally using. I have an older home and needed something to take care of the plumbing as well as soften the water. I did not want to go to the traditional salt-based softeners because of the maintenance and chemicals being added to my water. Thank you for your patience and I am glad I did my research and found Waterfilter USA".
Read More Reviews
Pelican Water Technologies - Leaders in Salt Free Technology!
The Pelican NaturSoft system utilizes a commercial grade media granule, offering you superior performance and unlimited lifespan. Over the years Pelican Natursoft systems have been installed in thousands of residential and commercial applications with some larger commercial systems having used in excess of 250 million gallons without needing replacement. That is performance unmatched on the market today!
The Pelican NaturSoft Salt Free Water Softener is the only complete system WQA Gold Seal Certified and tested to NSF/ANSI Standard 61 for material safety and tested to NSF 42 for structural integrity only. The Pelican NaturSoft has also been third party tested and certified for performance by a DVGW certified lab for the prevention of scale. Pelican Water's NaturSoft system is backed by an industry leading 90 day satisfaction guarantee and a full 10 year warranty, giving you peace of mind while protecting your investment.
Save More, Waste Less with NaturSoft
Saving Your Appliances
The most important investment you make in your home are your appliances. Why not protect those investments from the damaging effects of hard water and save money on costly repairs! Repairs can cost you hundreds of dollars every year due to hard water damage. Protecting your appliances will keep them running longer and more efficient without needless repair costs. To repair your ice maker in the fridge from hard water damage costs $230 for a repairman! A hot water heater, if protected can save you up to $30 a month in water heating by keeping scale buildup off the heating element, making it more efficient. Not protecting your water heater could cost you $300-$1,000 to replace! You also save the yearly plumbers visit for clogged shower heads, minor appliance repairs or clogged pipes which will save you up to $500/ year!
The Pelican NaturSoft system is designed to protect your plumbing from the damaging effects of hard water up to 75 grains per gallon of hardness (over 1,200 mg/L). Unlike the Pelican NaturSoft system, other similar systems fall short requiring the media to be replaced every 5 years and have a limited hardness rating of only 25 grains. Hard Water Map
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Pipe before NaturSoft
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Pipe after 8 weeks with NaturSoft |
That means we have already saved you $876 in normal yearly repairs and maintenance in the first year and prevented a costly $530 - $1,230 repair cost from damaged appliances!
Saving Time Cleaning How much is your time worth? Keeping your house clean takes up a lot of your time and your time is worth something, right? The Pelican NaturSoft prevents the minerals in your water from etching your glass and fixtures and prevents the minerals from sticking to surfaces. The number one expense and time consuming job of cleaning is the removal of hard water scale from toilets, fixtures, shower heads and sinks. One study (Ohio State University) determined that it takes an average of nearly 4 hours per house cleaning to clean hard water scale. When softened water was made available, cleaning time was cut by 40%. Over the course of a year, this would save you more than 10 8-hour work days (80 hours).
We spend up to $45/month in cleaning supplies and harsh chemicals. Let's be conservative and say we save only 20% on cleaning time and supplies. If your time is worth $10/hour (and its probably worth more) we are saving you $42 a month cleaning hard water off your fixtures and in cleaning products! That's 40 hours saved and $504 a year in savings!
Soaps & Savings
Ever wonder why you go through so much soap when doing your laundry? Hard water prevents many soaps from properly creating soap suds and thus requires more soap and soaps containing salts and chemicals to counteract the hard water. These soaps are harsh on your skin and your clothes. The extra soap also costs you money every month, on average we spend $20/month on soaps. With the NaturSoft system installed you can reduce your soap usage and use more natural soaps with less salts and chemicals.
So what's our total savings so far? A huge $1,380 savings in 1 year from simply adding a NaturSoft system to your home. With an unlimited lifespan on the NaturSoft system, you will have paid for your system within the first year and it will pay you every year there after.
How the NaturSoft worksPelican NaturSoft Salt Free System- Physical Water Treatment
The NaturSoft media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.
Those free flowing calcium carbonate crystals then continue to travel through a plumbing system as suspended particles where they perform the same role as the media in the NaturSoft system itself, i.e. acting as seed crystals further buffering the effects of any changes in the scale potential of the water downstream by absorbing excess mineral into their structure and themselves spawning the creation of additional micro crystals.
Learn more at PelicanWaterTechnologies.comPelican Water Technologies - Featured in Go Green Home 
Pelican was asked to be a part of this Green Home, featuring our Pelican Combo Series for their water filtration and softening needs. The Go Green Home is a 4,300 square foot living laboratory of green design, materials and innovation. They are "deconstructing" an existing single-family home -- taking it apart board by board, nail by nail. Usable building products are donated and recycled, diverting material from the landfills. We're studying the sun, the winds and the neighborhood, and they are incorporating everything into the design and build of our new home. Plus they are greening it all -- from solar roof panels to recycled content countertops in the cutting edge cook's kitchen. They will take you with them, step by step, updating frequently with journal entries and photos of their progress. Learn more at
www.GoGreenHomeLA.com Green Water Softening Technology & Beneficial Minerals
The Pelican NaturSoft system utilizes the most environmentally friendly water softening technology, eliminating the harmful effects of hard water scale without the use of salt or harmful brine discharge into the environment. Pelican's advanced salt free water softening and conditioning technology leaves the beneficial minerals in your water and keeps the pH balanced. According to a recent World Health Organization (WHO) study on the health risks of drinking chemically softened and/or de-mineralized water, it was concluded that calcium and magnesium are essential minerals for your body.
Read full WHO report. NaturSoft water is naturally softened water. That means all the calcium and magnesium minerals are left in your water to maintain the waters pH balance. Minerals are a very important element in the water we drink and the foods we eat.
Calcium
Low dietary calcium intake can lead to osteoporosis. If calcium is not supplied in the diet, it can be withdrawn from the bones. The largest study ever conducted on calcium and kidney stones, published in the New England Journal of Medicine in 1993, and another published in 1997, showed that daily calcium intake above 850 mg was associated with decreased incidence of symptomatic kidney stones. Another benefit of leaving the calcium minerals in your water.
MagnesiumMagnesium is an essential mineral that mitochondria (the tiny power generators in your cells) require to help your body produce energy. Most of us don't get enough magnesium because two common dietary habits leach magnesium from our bodies: too much dairy and too much salt. Thus another benefit of going salt free in your water conditioning.
Recommendations If you are interested in contaminant removal along with softening, you may want to consider the
Pelican PSE2000 Premium Whole House Water Filter/Softener 4-6 Bathrooms. If you have Multi-Headed Body Sprayers in your shower you may need a high flow system to accommodate the high volume of water needed to operate the shower system. Since the flow rate on each type of system can vary, please contact sales at
866-767-6401 or
email us to ensure the proper system is sized for your needs.
If you have a tankless hot water heater we recommend a
10 Micron Hot Water Post-Filter System to be installed just after the water heater.
If you get red or orange staining (rust color) from your water, you may be interested in our
Pelican WF10 Complete Water System to help soften your water and solve your staining issues with no salt!
If you are on a well and have a rotten egg smell, you will want to look at our
Chlorine Injection Systems for Sulfur.
Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied.
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Pelican Water Technologies NaturSoft Systems are WQA Certified to NSF Standard 42 for material safety and structural integrity, making them certified in California and all other states.
About the Water Quality Assocation (WQA)
The Water Quality Association (WQA) is a not-for-profit international trade association representing the residential, commercial, industrial, and small community water treatment industry. WQA maintains a close dialogue with other organizations representing different aspects of the water industry in order to best serve consumers, government officials, and industry members. WQA is a resource and information source, a voice for the industry, an educator for professionals, a laboratory for product testing, and a communicator to the public.
About the WQA Gold Seal Certification Program
The Water Quality Association's Gold Seal Certification Program is dedicated to providing public health and safety services throughout the USA and globally, while maintaining expert service, superior reputation, and fair pricing. The Gold Seal Program offers certification of all products and chemicals that contact drinking water.
Pelican Water Technologies NaturSoft Systems are third-party tested through a DVGW certified lab to DVGW W 512 standards for the prevention of scale buildup.
About the DVGW
The DVGW is an organization that establishes standards and test protocols. It also approves or certifies laboratories to then conduct testing according to those standards and protocols. The same can be said for NSF in the US.
The DVGW is located in Bonn, Germany. It has its own laboratory by the name of TZW located in Karlruhe, Germany. Beyond that, the DVGW has certified some twenty plus privately owned laboratories throughout central Europe who are authorized to conduct certification testing. The same holds true for NSF. It has its own laboratory and those certified by NSF like WQA, UL and Pace Laboratories to name a few.
The DVGW also issues test marks or certifications (i.e. the WQA equivalent of a "Gold Seal") like the "W510" standard. Their internal code for the W510 certification is "9191 - Kalkschutzanlage" (scale protection device). In order to obtain the W510 certification seal or certification mark, the applicant has to pass a total of three test protocols: Efficacy (W512), material safety and structural integrity. We have fulfilled the W512 requirements and have also fulfilled the material safety and structural integrity requirements with our WQA certification.
Relating it to the US equivalent, for example a NSF 42 certification for a carbon filter has three components to it: 1) Structural Integrity NSF/ANSI 42-2007a, 2) Material Safety NSF/ANSI 61-2007a Toxicological Extraction, and 3) NSF/ANSI 42-2007a Aesthetic Effects.
About the DVGW W 512 Standard
The DVGW W 512 standard is the most stringent of its type in the world. In order to be subjected to the most rigorous test standard possible, sparing no expense, we have commissioned to have our equipment performance not tested in the US , but tested by a DVGW certified laboratory in the home country of the standard itself, Germany. The test aims to simulate real life conditions over an exceptionally long period of time using some extremely challenging natural well water.
Third Party Certification and What it means
True in both Europe and the US, a certification is a pass/fail proposition. The certification states that the applicant has passed and fulfilled the requirements of the standard. Individual test results are not published in either jurisdiction. Our test certificate (Pruefzeugnis) states that the Pelican NaturSoft System has been tested and fulfilled the requirements of the W512.Furthermore, it also states that the W512 in a certificate of efficacy only and is not a certification seal or mark issued by the DVGW (i.e. it makes the distinction between a certificate and a certification): "This proof of effectiveness alone as documented with this test certificate is not sufficient to obtain a DVGW Test Mark".
That is standard verbiage that is required to appear on any W512 certificate.In summary, Pelican NaturSoft Systems hold a WQA Certification to NSF 61 for material safety and NSF 42 for structural integrity as well as a certificate of efficacy based on the DVGW W512 protocol since there currently is no corresponding US standard.
Note: Just ¼" of scale build-up can increase heating costs by 40% or more. Observe the scale build up on the untreated side after only 3 days of operation.
Superior Performance Results
Pelican Water Technologies proudly introduces NaturSoft media the next generation in hardness control. Years in development and tested in the U.S. under harsh real life conditions the NaturSoft media exceeded all expectations and delivered amazing results. NaturSoft media is produced exclusively in the United States by Pelican Water Technologies.
The new era of technology has made many advances in water treatment possible in residential as well as commercial applications. NaturSoft has proven to be very effective in both applications even at high temperatures and hardness levels. The NaturSoft System represents the superior alternative with respect to dealing with the symptoms of water hardness without resorting to ion exchange (salt or potassium) based systems. The commercial grade media is now available for residential consumers. What you will read in this story is an example of commercial water treatment using NaturSoft media. This represents an extreme case far beyond any residential demand or application. The boiler/heat exchanger is just a larger version of a residential hot water heater.
Boiler System:
This stainless steel heat exchanger is part of a boiler system in an industrial application. The energy source for the heat exchanger is a steam generator whose steam heats the interior of the stainless steel tubing of the heat exchanger to 338 Fahrenheit resulting in an exterior surface temperature of 266 degrees Fahrenheit. The source water has a temperature of 52 degrees Fahrenheit. It travels through the heat exchanger pipe and is heated to 185 degrees Fahrenheit in seconds. The heated water then is supplied to a 13,000 gallon hot water storage tank that in turn supplies all the hot water requirements for the entire factory.
The History:
The boiler system was newly installed in August of 2002 with raw water treatment consisting of traditional water softeners (Duplex Fleck 2900 24”X72”). The system was operated in this configuration for the first 18 months.
Numerous Softener failures / service problems combined with the substantial operating cost (salt usage approaching $45,000 worth per annum) and industrial discharge issues caused the owner to look for alternatives.
The first attempt was to try and get by without pre-treating the raw water at all; this proved to be disastrous. After only two and a half months the heat exchanger had scaled up to the point where the hot water supply to the plant had been reduced to a trickle. Pulling the heat exchanger for inspection and cleaning proved to be no easy task. The unit had scaled up so completely that it required the use of chains attached to hydraulic presses to force the coil out of its housing. The scale so completely surrounded the core that it visibly consisted of a big lump of limestone in the cylindrical shape of the heat exchanger housing rather than looking at the stainless steel core. It took two days of careful cleaning with phosphoric acid to restore the heat exchanger to a normal operating condition.
Finally in the spring of 2004, a system using the NaturSoft media was installed (Single tank, in/out in up flow operation. Ever since then, this boiler system has been in continuous service protected by no other water treatment but NaturSoft. Hot water usage in the plant averages 80,000 gallons per day, 6 days a week, and 50 weeks per year. The water treated has a calcium hardness of 446 ppm (26 grains per gallon) and small traces amounts of iron. For the entire service life to date, there have been no variations or drop in the performance / efficiency of the boiler system.
At the time of these photographs, the boiler had already heated in excess of 80 million gallons of water in its service life. More importantly, the photographs show the heat exchanger after one year of uninterrupted service having heated in excess of 24 million gallons of water since the last annual inspection! This spring (2007) the annual inspections of the boiler were suspended indefinitely. Since the previous two inspections had not yielded any need for cleaning and the system was operating within specifications the owner chose not to bother going forward.
No service problem or failure resulting in down time for the plant, no capacity constraints and zero operating costs….
The photographs:
The pictures show the heat exchanger with the insulation removed and the core / heating coil freshly pulled. As one can plainly see, there are absolutely no scale deposits on the element or the heat exchanger pipe. On the bottom of the pipe’s interior, there is a small amount of a silt-like deposit of the calcium carbonate crystals produced by the NaturSoft media. The stainless steel surfaces of the heating coil have a slightly dull look which is due to a few micro micron thick haze of “soft scale” during the process. This deposit is easily wiped off with a cloth or flushed away with a pressure washer – without the need for chemicals of any kind. It is the only evidence of hardness minerals that could be found after one full year of operation.
Hot water pipe (left)/ heat exchanger core and stainless steel guide to control internal flow (right)
Heat exchanger and core (left) / Heat exchange core (right)
Heat exchange core (left) / inside of the heat exchanger housing (right)
What is the blue housing installed before the system for?
Every system Pelican offers comes with a 10" 5 micron sediment filter system. This sediment filter is used to keep sand and sediment away from your system and your home. You will change the filter every 6-9 months, depending on sediment levels. The prefilter will let you know its time to change it when you notice a slight drop in water pressure meaning the filter is full.
Does the NaturSoft filter out chlorine and chemicals from my water?
No, the Pelican NaturSoft is a water softener/conditioning system. Its sole purpose to to deal with the hardness in your water and not the contaminates. If you are interested in removing chlorine and other chemicals from your water, you may want to consider the
Pelican PSE2000 Whole House Water Filter and Softening Combo.
What makes NaturSoft different from similar technologies? Unlike other systems on the market, the NaturSoft systems requires only 3 seconds of contact with the water, while the others require 9 seconds or more. The Pelican NaturSoft is unlike any other system on the market. The NaturSoft is made in the USA and is sold only by Pelican Water Technologies.
Another benefit of going with Pelican is the lifespan of the NaturSoft catalytic granules. NaturSoft catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no "rest time", and requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000 and require you not use their systems for 8 hours a day for proper rest!
Why does the NaturSoft handle 75 grains while others only handle 25 grains of hardness?The NaturSoft’s catalytic granular surface is 100% active and grows seed crystals on the entire surface. Other similar technologies only have "growth sites" that are active, leaving more than 70% of the surface inactive.
How long do the NaturSoft Systems last? The NaturSoft Systems use a non sacrificial media that has the potential to last forever as long as the media is not introduced to oils or hydrogen sulfide (sulfur).
If the water hardness is tested after the system is installed will the hardness level be different?If the water is tested after the NaturSoft System is installed the hardness level will remain the same or even test slightly harder due to the existing scale being removed from the plumbing.
Do the NaturSoft Systems have any negative effects on the human body?No, if your water supply is safe before it enters the NaturSoft System it will be safe after the system. NaturSoft Systems do not add any chemicals to the water therefore there is no harmful effect. NaturSoft Systems leave in the beneficial minerals that are healthy for the human body.
Why do the NaturSoft Systems not require backwashing?NaturSoft Systems operate in an up-flow rather than the traditional down-flow. The NaturSoft media works as catalyst only, not as a filtration media therefore there is no accumulation of anything in the media tank and no need for backwashing.
What is included with the purchase of your new NaturSoft System?
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NaturSoft Systems are preloaded and ready to install.
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All size fittings required for plumbing (¾", 1" copper & pvc)
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Installation instructions
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1 pvc shut-off valve
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10" pre-filter housing with a polyspun 5-micron filter and wrench
How will the NaturSoft System be shipped?
The NaturSoft Systems are shipped via UPS Ground in the highest quality doubled walled box with side cushions and a custom top piece. No expense has been spared to ensure your system arrives in factory fresh condition.
Installation Diagrams/Guides
Specs and Product Information
- Tank Height: 57"
- Tank Width: 11"
- Flow Rate: 14 GPM (18 GPM Peak)
- Connection Size: 3/4" and 1" fittings supplied (pvc and copper)
- Operating Pressure: 25-80 PSI
- Operating Temperatures: 36-120 F
- pH range 7-11
- Hardness range up to 75 GPG (1,282 mg/L or ppm)
Water Conditions: The water treated should be free of hydrogen sulfide (sulfur gas / rotten egg smell), oils or high levels of copper (>1.30 mg/L). Any will coat the surface of the media and will interfere reducing its efficiency. Please contact customer service at 866-767-6401 for your pre-treatment needs.
Manufactures Warranty Information Manufacturers 10 year warranty on the all filter housings, tank heads, and the bypass valves against manufactures defects
Note: Manufacturers’ warranty and performance guarantees do not cover acts of God, misuse or abuse. All products must be used in accordance to the specific application. All warranties and performance guarantees are valid to the original purchases and purchasers delivery location. Labor and or cost of damage due to misuse or defective items are the responsibility of the purchaser. If you have not had a water test done before purchasing a system, a certified water test may be required for any warranty claims. Should your water test show contaminates unknown at the time of purchase or unknown to Pelican, this may void your warranty. Please contact your authorized Pelican dealer for further details. Pelican Water Technologies or its Authorized Dealers will not be liable for any circumstance for consequential or incidental damages. It is the purchaser’s responsibility to ensure that the equipment is installed in compliance with all applicable building codes.
The NaturSoft Systems (Models NS-3, NS-6) media carry a full replacement warranty against manufacturing defects for a period of one (1) year. The manufacturers authorized dealers shall be responsible for the repair or replacement of defective media only, labor to replace the media is the responsibility of the purchaser. Supply water must be free from oil, hydrogen sulfide, high levels of copper and meet the water quality guidelines outlined in the owner manuals product operations page. If the water does not meet these requirements, it will void any warranty.
